We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at support@nekovillage.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at support@nekovillage.com. 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period 
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at support@nekovillage.com.

Details

Benefits

- A refreshing treatment that moisturizes the skin and helps promote transparent skin. - Features Aura Enzyme™ to help enhance skin turnover rate and promote smooth skin. - Helps improve skin tone and glow for a healthy complexion. - Moisturizing texture penetrates the skin and leaves a non-sticky finish.

How to use

Take a moderate amount with a cotton pad and gently wipe over the face, then pat the face for absorption.

Ingredients

Water, Glycerin, 2,3-Butanediol, 1,2-Hexanediol, Alcohol Denat, Panthenol, PEG/PPG-17/6 Copolymer, Hydrogenated Lecithin, Dimethicone, Dipropylene Glycol, Butylene Glycol, PEG-12 Dimethicone, Ammonium Acryloyldimethyltaurate/Beheneth-25 Methacrylate Crosspolymer, Hydrogenated Polydecene, Serine, Lactobacillus/Soybean Ferment Extract, Saccharomyces/Potato Extract Ferment Filtrate, Arginine, Saccharomyces/Barley Seed Ferment Filtrate, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Biosaccharide Gum-1, Cetyl Phosphate, Erythritol, Ethylhexylglycerin, Protease, Wine Extract, Lactobacillus/Wasabia Japonica Root Ferment Extract, Saccharomyces/Grape Ferment Extract, Lactobacillus/Pear Juice Ferment Filtrate, Tocopherol, Salvia Officinalis (Sage) Leaf Extract, Zingiber Officinale (Ginger) Root Extract, Carum Petroselinum (Parsley) Extract, Cinnamomum Zeylanicum Bark Extract, Coriandrum Sativum Fruit/Leaf Extract, Cymbopogon Citratus Extract, Eugenia Caryophyllus Flower Extract, Foeniculum Vulgare Fruit Extract, Fraxinus Excelsior Leaf Extract, Honey Extract, Hypericum Perforatum Flower/Leaf/Stem Extract, Illicium Verum Fruit Extract, Lactobacillus/Punica Granatum Fruit Ferment Extract, Lavandula Angustifolia Flower Extract, Marrubium Vulgare Extract, Nigella Sativa Seed Extract, Valeriana Officinalis Rhizome/Root Extract, Yeast Ferment Extract, Lactobacillus/Panax Ginseng Root Ferment Filtrate, Lactobacillus/Rye Flour Ferment, Lactobacillus/Water Hyacinth Ferment, Monascus/Rice Ferment, Saccharomyces/Xylinum/Black Tea Ferment, Acer Palmatum Leaf Extract, Acorus Calamus Root Extract, Actinidia Polygama Fruit Extract, Akebia Quinata Extract, Allium Cepa Bulb Extract, Allium Sativum (Garlic) Bulb Extract, Anemarrhena Asphodeloides Root Extract, Artemisia Princeps Leaf Extract, Beta Vulgaris Root Extract, Brassica Oleracea Capitata Leaf Extract, Brassica Rapa Leaf Extract, Camellia Japonica Leaf Extract, Carica Papaya Fruit Extract, Carthamus Tinctorius Flower Extract, Cassia Obtusifolia Seed Extract, Centella Asiatica Extract, Chaenomeles Sinensis Fruit Extract, Chamomilla Recutita Flower Extract, Cichorium Intybus Root Extract, Citrullus Lanatus Fruit Extract, Citrus Aurantium Bergamia Leaf Extract, Citrus Junos Fruit Extract, Citrus Unshiu Peel Extract, Codonopsis Lanceolata Root Extract, Crataegus Cuneata Fruit Extract, Cucumis Sativus (Cucumber) Fruit Extract, Curcuma Longa Root Extract, Daucus Carota Sativa (Carrot) Root Extract, Diospyros Kaki Fruit Extract, Equisetum Arvense Extract, Eriobotrya Japonica Leaf Extract, Ficus Carica Fruit Extract, Geranium Robertianum Extract, Ginkgo Biloba Extract, Glechoma Hederacea Extract, Glycyrrhiza Glabra Root Extract, Grifola Frondosa Fruiting Body Extract, Helianthus Annuus Seed Extract, Hemerocallis Fulva Flower Extract, Houttuynia Cordata Extract, Ipomoea Batatas Root Extract, Lentinus Edodes Extract, Lippia Citrodora Leaf Extract, Lonicera Japonica Flower Extract, Lycium Chinense Fruit Extract, Melissa Officinalis Extract, Mentha Piperita (Peppermint) Flower/Leaf/Stem Extract, Morus Bombycis Leaf Extract, Musa Sapientum (Banana) Fruit Extract, Nelumbo Nucifera Root Extract, Ocimum Basilicum Leaf Extract, Panicum Miliaceum (Millet) Seed Extract, Perilla Frutescens Leaf Extract, Vigna Angularis Seed Extract, Plantago Major Seed Extract, Platycodon Grandiflorus Root Extract, Portulaca Oleracea Extract, Prunus Armeniaca (Apricot) Fruit, Prunus Persica Fruit Extract, Prunus Salicina Fruit Extract, Malus Domestica Fruit Extract, Raphanus Sativus Root Extract, Rehmannia Chinensis Root Extract, Rosmarinus Officinalis Leaf Extract, Rubus Idaeus Fruit Extract, Sasa Veitchii Leaf Extract, Schizonepeta Tenuifolia Extract, Sesamum Indicum (Sesame) Seed Extract, Spinacia Oleracea Leaf Extract, Taraxacum Officinale Leaf Extract, Thymus Vulgaris (Thyme) Leaf Extract,Trichosanthes Kirilowii Root Extract, Tuber Magnatum Extract, Undaria Pinnatifida Extract, Vinegar, Citrus Aurantium Bergamia Fruit Oil, Santalum Album Oil, Citrus Aurantifolia (Lime) Oil, Juniperus Mexicana Oil, Citrus Limon (Lemon) Peel Oil, Citrus Aurantium Dulcis Peel Oil, Rosa Damascena Flower Oil, Limonene, Linalool, Citral, Citronellol, Geraniol